Pantry Tasman Laneway & Casino / Legal document
Effective date: 19 September 2026
These terms apply to use of the Pantry Tasman website and to visits, enquiries, bookings, dining, drinking, functions and lawful participation at Pantry Tasman Laneway & Casino. They cover the charcoal grill, craft taproom and physical offline real-money casino. By using the website, making an enquiry or booking, or entering the venue, you accept these terms to the extent permitted by law. They operate alongside, and do not replace, statutory rights or regulatory obligations.
01 / Before you arrive
21+ only
Guests must be aged 21 years or over to enter or take part in age-restricted venue activities. Valid identification may be requested at any time. Entry may be refused if age or identity cannot be verified, or where staff reasonably require further confirmation to meet venue, safety or legal obligations.
VGCCC compliance
Participation in the physical offline real-money casino is subject to applicable law, venue procedures, game rules, staff directions and responsible-gambling safeguards. Gaming may be refused, paused or ended where required for safety, legal, compliance or responsible-gambling reasons. See responsible-gambling terms or visit Responsible Gaming & Safety.
Confirmation required
Table, group, function and casino-entry-related enquiries are requests only until confirmed by the venue. Please rely on the specific confirmation and any terms communicated for your booking. For booking-specific questions, email [email protected] or use the contact page.
Clause 2.1
You may use the Pantry Tasman website for personal, lawful purposes connected with learning about the venue, making enquiries and seeking booking or visit information. You must not misuse the website, interfere with its operation, use it for unlawful activity, or attempt to gain unauthorised access to any system, account or content. Website use does not create a right of entry, service, casino participation or booking confirmation.
Clause 2.2
Menu items, drinks, programming, operating arrangements, availability and venue information may change. To the extent permitted by law, the venue may correct errors or update website content without notice. For material visit or booking details, seek direct confirmation before attending. Nothing in these terms excludes rights or guarantees that cannot lawfully be excluded.
Published hours: Charcoal Grill 12:00 PM – 4:00 AM | Casino Floor 12:00 PM – Late (7 Days)
Clause 2.3
External links or third-party services may be governed by their own terms and privacy practices. Review those materials before using an external service. Pantry Tasman does not control external content and is not responsible for its availability, accuracy or operation, except where responsibility cannot lawfully be excluded.
03 / Visit arrangements
Clause 3.1
Booking and function enquiries are subject to availability and are not confirmed until the venue communicates confirmation and any applicable visit-specific conditions. You are responsible for providing accurate contact and booking information. Booking-specific questions should be checked against your confirmation details and raised directly with the venue; no deposit, payment, cancellation or seating term is implied unless it has been communicated for that booking.
Clause 3.2 / Groups
Group or function arrangements may carry additional terms communicated for that booking, including service, timing, capacity, food, drinks, conduct or venue-use requirements where applicable. Any communicated booking-specific terms operate alongside these general terms. For the venue’s current enquiry information, visit the contact page; do not assume an arrangement is available until it has been confirmed.
Clause 3.3
Food and drink service at the Charcoal Grill and craft taproom may be subject to lawful service requirements, stock availability, staff directions, venue safety and responsible service obligations. Service may be refused where necessary to meet those obligations. If you have a dietary or accessibility need relevant to your visit, please raise it directly with staff; this does not create a guarantee about ingredients, availability or suitability.
04 / Casino floor
Clause 4.1
Casino-related activity occurs at the physical venue only and is subject to applicable laws, regulatory requirements, game rules, venue procedures and staff directions. Pantry Tasman does not offer online gaming, remote wagering or digital casino services through this website. Individual games or activities may have rules displayed or communicated at the venue, and participation is subject to those rules as well as these terms.
Clause 4.2
Valid identification may be required. The venue may refuse entry, service, participation or continued presence where reasonably necessary for legal compliance, safety, security, responsible gambling or orderly operation. This includes situations where a guest cannot establish that they are aged 21 years or over, or where venue staff reasonably need to apply compliance procedures.
Clause 4.3
Guests must act lawfully, respectfully and safely, and comply with reasonable staff directions. You must not interfere with staff, other guests, equipment, games or venue operations. Damage, harassment, threatening behaviour, fraud and other unlawful conduct are not permitted. Where appropriate, serious issues may be referred to relevant authorities. These requirements protect guests, staff and the orderly operation of the venue.
Clause 4.4
Gaming participation involves risk and outcomes are not guaranteed. Raise concerns promptly with venue staff so they can be addressed under applicable processes. If gambling is causing harm or distress, stop participating and use the support information below or visit Responsible Gaming & Safety for further venue guidance.
05 / Safety
Support information
Gambling can cause harm. If you choose to participate, treat it as entertainment only, within your means and in accordance with applicable law. Do not gamble if it is causing harm or distress to you or someone else. Responsible gambling is not a guarantee of safety; venue procedures and staff directions may be applied where required to support lawful, safer participation.
Clause 5.3 / Regulatory position
Pantry Tasman operates as a licensed venue under Victorian Gambling and Casino Control Commission (VGCCC) compliance. Venue procedures and staff directions may be applied to meet these obligations. For further venue information, visit Responsible Gaming & Safety.
Clause 6.1
Personal information supplied through the website, enquiries or booking communications is handled in accordance with the Privacy Policy. Information relating to website technologies is addressed in the Cookie Policy. Those policies provide the relevant information about privacy and cookies; these terms do not add collection, retention or consent practices beyond those policies.
Clause 6.2
Content, branding, text, images and other materials on the Pantry Tasman website and relating to Pantry Tasman Laneway & Casino are protected or used with permission. You may view and use them personally and lawfully under these terms, but must not copy, modify, distribute or commercially exploit them without permission, except as allowed by law.
Clause 6.3
Use accurate contact details when making an enquiry or booking. Where permitted by law, the venue may rely on reasonable records of correspondence and confirmations. Booking-specific communications may include additional conditions. For an operational booking question, email [email protected].
07 / Legal effect
Clause 7.1
Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded, including applicable consumer protections. To the extent permitted by law, Pantry Tasman is not liable for indirect or consequential loss connected with website use or venue participation. This limitation applies only where lawful and does not remove any right or remedy that applicable law requires to remain available.
Clause 7.2
These terms are governed by applicable laws in Victoria, Australia. If any part is unenforceable, the remaining terms continue to apply to the extent permitted by law.
08 / Next step
Choose the page that matches your visit, venue query or support need.
Questions about a booking? Email [email protected].
Entry Verification / 21+
Pantry Tasman operates an active physical offline real-money casino alongside our charcoal grill and taproom. In accordance with Victorian gaming licensing laws, all patrons must be at least 21 years of age to enter the venue or view gaming information.
Need support? Gambling Help Online offers free and confidential advice.
