Safety / Venue Guide

Responsible Gaming & Safety

Pantry Tasman Laneway & Casino is an independent late-night charcoal grill house, craft taproom and physical offline real-money casino at 189 Lonsdale Street, Melbourne VIC 3000, Australia. This page is for adults considering, or choosing to participate in, real-money gaming at the venue. It sets out clear safety information, practical ways to stay in control and direct routes to support. Gaming is one part of a physical venue offering; it is not an online product or a substitute for professional advice.

Casino floor information

01 / Required Notice

Stay in control

Free and confidential support is available if you need immediate advice, ongoing support or simply a first conversation about gambling. You can choose the support route that feels most practical for you.

Call 1800 858 858 Visit Gambling Help Online

02 / Before You Play

Make the decision before the table

Physical play is easier to manage when the boundaries are decided before a session begins. The following prompts are practical, personal checks rather than rules about how anyone should spend their time.

01

Decide your limit before you arrive

Choose a money limit before entering gaming activity and treat that amount as fixed. Real-money gaming is for adult entertainment only, not a way to solve financial pressure or recover from it. Set a limit and stick to it, even if the session changes direction. Keeping essential spending separate from entertainment spending can make that boundary easier to recognise.

02

Set a time boundary too

Decide how long you intend to play and give yourself a reason to check in before extending a session. The Casino Floor operates from 12:00 PM – Late (7 Days), but a late-night setting does not need to determine your timing. Take a break, step away and consider how the experience feels rather than pursuing a particular outcome.

03

Keep the purpose recreational

Outcomes in real-money gaming are uncertain. Participation is most safely kept within entertainment spending you can afford to lose, not money you need for other parts of life. If you notice yourself chasing losses, feeling pressured to continue or no longer enjoying the session, leave the gaming area. Stepping away creates space for a clearer next decision.

03 / Pause + Check

If it stops feeling like entertainment

There is no single test for when gambling is becoming difficult. These signals can be useful reasons to pause, take space and consider speaking with someone. Noticing one of them is not a judgement; it is an opportunity to make a different next choice.

Spending more than planned?

If a chosen spend limit has been exceeded, or money intended for essentials is being redirected to gaming, it may be time to stop and reassess. This is a reason to pause, not a judgement of you. The official support options below are available when you want to talk through a safer next step.

Trying to win back losses?

Continuing specifically to recover money already lost can be a sign that a session has moved beyond a planned recreational boundary. End the session and take space before making another decision. A pause can help separate the feeling of a recent loss from what you choose to do next.

Is gaming affecting your mood or relationships?

Stress, secrecy, conflict, distraction or a sense of losing control can all be important signals to notice. They do not diagnose anything, but they can indicate that gambling is having an impact beyond the session itself. A confidential conversation can be a useful next step when you want perspective.

Thinking about gambling when you do not want to?

Persistent or unwanted thoughts about gambling can be another prompt to step back. Help is available before a situation feels extreme. For free and confidential advice, call the National Gambling Helpline at 1800 858 858 or visit the official support options.

04 / Self-Exclusion

Put distance between you and play

Option / Self-exclusion

Self-exclusion is an available support tool for people who want to stop or take distance from gambling. You can ask to discuss self-exclusion tools and support options at the venue. Choosing to explore this option can be a practical act of control when you want stronger separation from gaming. The conversation is intended to help you access information in a respectful, private setting; no particular duration, eligibility condition or process is assumed on this page.

05 / Independent Help

Get support, on your terms

National Gambling Helpline

For free and confidential advice, the National Gambling Helpline is the direct phone route supplied for responsible gambling support. Use it when you want a first conversation, need practical advice or would prefer to speak with an independent support resource.

1800 858 858 Call the helpline

Gambling Help Online

Gambling Help Online is the official web route for support information and advice. The link below takes you to the external official support website, where you can access information at a time that suits your next step.

gamblinghelponline.org.au Open official support website

You can ask for support before it feels urgent. If you are concerned about your own gambling or want help finding a safer next step, a free and confidential conversation can be a sensible place to begin.

06 / Venue Standard

Responsible operation is part of the floor

Regulatory Context

Pantry Tasman operates as a licensed venue under Victorian Gambling and Casino Control Commission (VGCCC) compliance.

A physical venue with separate spaces

Pantry Tasman combines a charcoal grill house, craft taproom and physical offline real-money casino. Responsible-gaming guidance applies whenever an adult chooses to participate in real-money gaming. Food, drinks and gaming are separate parts of the venue experience; they should not be treated as a reason to extend play beyond the limits and time boundary you have chosen.

Safety information remains the priority. You can use the support routes, self-exclusion information and safer-play guidance on this page before returning to general venue details.

07 / Next Step

Need venue details?

These routes are available after reviewing the safety information. They provide practical venue context without changing the responsible-play framing of this page.

Info / Casino Floor

Casino floor information

Read factual information about the casino floor if you are an adult who wants to understand the venue context after reviewing responsible-gaming guidance. This is an information route, not an invitation to gamble.

View casino floor information

Info / Visit

Plan a visit to Pantry Tasman

Find practical location and visit information, including the venue address: 189 Lonsdale Street, Melbourne VIC 3000, Australia. This route is for access and venue details, not a call to play.

View location and visit information